Terms of Service
Effective date: November 4, 2026
These terms apply when you use netcommarketing.com or buy a service from NetCom Marketing (“we”, “us”). By ordering, you agree to them on behalf of your business.
1. Services
Each service is described on its own page, with its deliverables, delivery time and price. That description, plus your order confirmation, is the scope of work. Anything outside it is quoted separately before we do it.
2. No ranking or recommendation guarantee
No one controls what Google, ChatGPT, Gemini, Perplexity or any other search or AI system shows. We do not guarantee any ranking, citation, recommendation, traffic, calls or revenue. We guarantee only what each service page states, such as delivery dates and the Audit’s 15-fix guarantee.
3. Your responsibilities
- Give accurate information about your business and respond to approval requests in reasonable time.
- Give us the access each service needs, for example manager access to your Google Business Profile.
- Confirm that the photos, text and other materials you send us are yours to use.
- Delays caused by missing access or approvals extend our delivery dates by the same time.
4. Approval of published work
We do not publish review replies, posts or pages in your name without your approval. Once you approve something, you are responsible for its content.
5. Use of AI
We use AI tools to test search results, analyze data and draft work. A person reviews all work before we deliver it. See the AI Use Statement below.
6. Prices and payment
- Prices are in US dollars and shown on our site. One-time services are paid in full when ordered.
- Monthly services are billed in advance each month by PayPal invoice and renew until cancelled.
- We may change monthly prices with 30 days’ written notice; you can cancel before the new price applies.
7. Cancellation
Monthly services have no minimum term. Email support@netcommarketing.com to cancel; the current paid month runs to its end and no further payment is taken. Refunds follow the Refund and Guarantee Policy below.
We may end a service, with a refund for any unworked paid period, if a payment fails and is not fixed within 7 days, if we are asked to do something unlawful or against a platform’s rules, or if our team is treated abusively.
8. Ownership
When you have paid, you own the reports, pages and other deliverables we made for you. We keep the right to reuse our own methods, templates and tools, and to cite anonymized results. We publish results with your business name only with your written permission.
9. Confidentiality
We keep your non-public business information confidential and use it only to deliver your services.
10. Third-party platforms
Our work depends on platforms we do not control, including Google, AI providers and PayPal. We are not responsible for their changes, outages, suspensions or policy decisions. We follow their published rules and never use tactics that break them, such as fake reviews.
11. Limitation of liability
To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 3 months before the claim. We are not liable for lost profits, lost revenue, or indirect or consequential losses.
12. Website content
The content on netcommarketing.com is protected by copyright. You may share links to it and quote short passages with credit; please ask before copying more.
13. Governing law and disputes
These terms are governed by the laws of the State of Israel. If you are not satisfied, tell us first at support@netcommarketing.com: we will work with you to put it right, including a refund under the Refund and Guarantee Policy where it applies. If a dispute about a payment made through PayPal is not settled that way within 30 days, either side may open a dispute through PayPal’s Resolution Center. Anything PayPal’s process cannot decide may be referred to online arbitration, held in English before a single arbitrator, with no need for either side to travel. The courts of Tel Aviv-Jaffa, Israel, have jurisdiction over anything arbitration cannot decide and over enforcing an arbitration award.
14. Changes
We may update these terms. The version in effect when you order applies to that order; changes affecting monthly services take effect after 30 days’ notice.
Contact: services@netcommarketing.com (new projects), support@netcommarketing.com (clients). Our registered business details are in the Privacy Policy.
Refund and Guarantee Policy
Every service has a written scope and delivery date. If we miss either, you get your money back as set out below. To ask for a refund, email support@netcommarketing.com with your order details; approved refunds go back through PayPal within 10 business days.
| Service | Price | Guarantee and refund terms |
|---|---|---|
| Free Snapshot | Free | No payment, nothing to refund |
| AI Visibility Audit | $497 | 15-fix guarantee: fewer than 15 specific, actionable fixes means a full refund. Ask within 14 days of delivery. Delivery more than 5 business days late (unless caused by missing information from you) also means a full refund on request. |
| Found Locally | $497/month | Cancel anytime; the paid month runs to its end. No refund for a month already worked. If we fail to deliver that month’s listed work, that month is refunded. |
| Content Engine | $997/month | Same as Found Locally. |
What no service guarantees: rankings, AI recommendations, traffic, calls or revenue. No one controls these, and we say so before you buy.
The Audit credit: if you start Found Locally within 30 days of your Audit, the $497 Audit fee is credited to your first month.
A chargeback opened without contacting us first ends the service immediately. Contact us first; we answer within one business day, US Eastern Time.
AI Use Statement
We use AI to do the repetitive work faster, and a person checks everything before it reaches you.
- What AI does: asks ChatGPT, Gemini, Perplexity and Google’s AI tools the questions your customers ask; organizes the results; drafts reports, posts, review replies and pages.
- What a person does: reviews every deliverable before it is sent, and decides what goes into your fix list.
- What you do: approve anything published in your business’s name. Nothing goes live without your approval.
- How we test: AI answers vary from one try to the next, so we run each question several times and report how often you are named, with dated screenshots. Answers seen through developer access can differ slightly from what a consumer sees in an app; each report states how it was tested.
- Your data: we send AI providers only the information needed for the task, under their business terms, which do not allow them to train their models on it by default. We never send them your passwords or payment details.
- What we don’t do: we never use AI to write fake reviews, invent customer stories, or create fake photos of your work.
City suggestions in our forms use place names from GeoNames, licensed under CC BY 4.0.