{"id":80,"date":"2017-04-02T19:07:46","date_gmt":"2017-04-02T19:07:46","guid":{"rendered":"http:\/\/www.netcommarketing.com\/Support\/?p=80"},"modified":"2017-04-06T16:38:02","modified_gmt":"2017-04-06T16:38:02","slug":"do-you-reply-to-tickets-on-weekends","status":"publish","type":"post","link":"https:\/\/www.netcommarketing.com\/Support\/do-you-reply-to-tickets-on-weekends\/","title":{"rendered":"Do You Reply To Tickets On Weekends?"},"content":{"rendered":"[vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<strong>Q<\/strong>:\u00a0Do You Reply To Tickets On Weekends?<\/p>\n<p><strong>A<\/strong>:\u00a0Our support desk is generally closed on weekends, but if it is a technical issue that is preventing your site from functioning properly, then we have been known to jump on those types of emergencies,\u00a0otherwise you can expect to receive a response on Monday.<\/p>\n<p>Volume depending as we work on a First In, First Out system.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Office Hours<\/strong><\/p>\n<p>Monday \u2013 Friday, 09:00 \u2013 16:00 (EST)<\/p>\n<p>Closed on Saturday, Sunday, and public holidays in the USA.<\/p>\n<p>We will get back to you ASAP, ..our response in most cases does not take longer than 24 hours.<\/p>\n[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>A: Our support desk is generally closed on weekends, but if it is a technical issue that is preventing your site from functioning properly, then..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-80","post","type-post","status-publish","format-standard","hentry","category-frequently-asked-questions"],"_links":{"self":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/posts\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":0,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/posts\/80\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/media?parent=80"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/categories?post=80"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/tags?post=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}