{"id":78,"date":"2017-04-02T19:07:12","date_gmt":"2017-04-02T19:07:12","guid":{"rendered":"http:\/\/www.netcommarketing.com\/Support\/?p=78"},"modified":"2017-04-06T16:39:02","modified_gmt":"2017-04-06T16:39:02","slug":"how-can-i-track-ticket-updates","status":"publish","type":"post","link":"https:\/\/www.netcommarketing.com\/Support\/how-can-i-track-ticket-updates\/","title":{"rendered":"How Can I Track Ticket Updates?"},"content":{"rendered":"[vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<strong>Q<\/strong>:\u00a0How Can I Track Ticket Updates?\u00a0Do I have to login to the support center each time I want to update a ticket or view a response?<\/p>\n<p><strong>A<\/strong>:\u00a0No! If you want to reply to a ticket, then you can just reply directly to the email.<\/p>\n<p>Our system will be updated (every 15 minutes) with new email replies.<br \/>\n[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>A: No! If you want to reply to a ticket, then you can just reply directly to the email.<\/p>\n<p>Our system will be updated&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-78","post","type-post","status-publish","format-standard","hentry","category-frequently-asked-questions"],"_links":{"self":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/posts\/78","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/comments?post=78"}],"version-history":[{"count":0,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/posts\/78\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/media?parent=78"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/categories?post=78"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.netcommarketing.com\/Support\/wp-json\/wp\/v2\/tags?post=78"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}