Q: Do You Reply To Tickets On Weekends?
A: Our support desk is generally closed on weekends, but if it is a technical issue that is preventing your site from functioning properly, then we have been known to jump on those types of emergencies, otherwise you can expect to receive a response on Monday.
Volume depending as we work on a First In, First Out system.
Office Hours
Monday – Friday, 09:00 – 16:00 (EST)
Closed on Saturday, Sunday, and public holidays in the USA.
We will get back to you ASAP, ..our response in most cases does not take longer than 24 hours.