Q: Help! I Forgot My Password.
I forgot my password to access the members area. How can I login?
A: Your username is the email address you used at time of purchase.
To reset your password, go to the login page for your product – generally Customers Login page, enter your email address where it says “Reset Your Password”, you will get an email including the Reset Password link to reset your password.
And if all else fails, submit a ticket and one of our rock star support agents will reset it for you!